Online Casino Games Responsible Gaming Policy
At Online Casino Games, we are deeply committed to fostering responsible gaming practices and mitigating the risks associated with gambling addiction. This policy outlines our comprehensive approach to responsible gaming, designed to assist clients in making informed decisions about their gambling behavior.
Responsible gaming is about having fun without harming yourself or to the people who rely on you for their emotional and financial well-being. This also means being mindful of how long and how much you’re spending casino. On top of these, you should also be able to ascertain how much money you can afford to spend when gambling.
How to identify problematic gambling behavior?
Excessive gambling can present risks for the well-being of players. This is why identifying any and all indicators of problematic gambling behavior is essential to curb the development of problematic gambling behavior on people. Such symptoms or traits that may result to problematic gambling behavior may include:
- Preoccupation with gambling: Persistent thoughts and strong urges to gamble.
- Overspending: Spending more time and money on gambling than intended.
- Loss of interest: Neglecting once-enjoyed activities due to excessive gambling.
- Continued gambling despite consequences: Ignoring financial or relationship issues caused by gambling.
- Chasing losses: Attempting to recover previous losses by gambling more.
- Deception and secrecy: Lying about gambling habits to friends, family, or coworkers.
- Escaping through gambling: Using gambling to relieve stress or escape problems.
- Financial desperation: Borrowing money or selling possessions to fund gambling.
- Neglecting responsibilities: Failing to fulfill work, school, or family obligations.
- Emotional disturbances: Anxiety, irritability, or restlessness when not gambling.
It’s essential to recognize that not everyone experiencing the symptoms listed above has a gambling addiction. Seeking help from a healthcare professional is recommended for those exhibiting multiple symptoms affecting daily life, and what steps are needed to address instances of problematic gambling behavior.
Dealing with Problem Gambling
In the event that you or someone you know is exhibiting signs of problematic gambling, it is best to seek the best help available on your location. While self-help can be useful, the better option is to look for professionals who can lend their expertise to help you overcome your negative gambling tendencies. Such organizations include the following:
National Council on Problem Gambling
Restrictions and Controls
We provide controls and restrictions to manage gambling behavior, including:
- Deposit limits: Allowing users to set financial limits.
- Time-out periods: Temporary self-exclusion options for breaks.
- Self-exclusion options: Long-term or permanent exclusion from our platform.
We encourage proactive engagement with these measures and offer customer service support for inquiries related to responsible gaming.
Responsible Marketing
Our marketing adheres to industry codes, avoiding targeting underage individuals or those on self-exclusion. For additional support, resources from organizations like the National Council on Problem Gambling, Gamblers Anonymous, and Gambling Therapy are recommended.
Pages and posts on the site contain articles that help clients enjoy playing their favorite online casino games without compromising their savings. This includes providing information about debunking slot myths, proper money management systems, and other similar articles that aim to temper clients’ expectations whenever they start playing online casino games.
Marketing also excludes targeting individuals below the legal gambling age. We encourage clients to verify their age and report any under-age gaming instances to our customer support team.
Under-Age Gaming Policy
At Online Casino Games, preventing under-age gaming is a priority, backed by a zero-tolerance policy. Some of our under-age gaming policy protocols include the following:
- Verification Process: Age verification during registration and regular checks ensure compliance.
- Closing Under-Age Accounts: Immediate closure of accounts if under-age usage is detected, with removal of winnings and future platform access denial.
Deposit Limits
Online Casino Games have placed the following safeguards to keep players from developing potentially problematic gambling habits and behavior. On the side of player deposits, the following protocols are put in place:
- Player Control:
- Set daily, weekly, or monthly deposit limits on specific methods.
- Lower limits upon request, implemented within one business day.
- Limit Adjustments:
- Any request to raise limits is subject to a 24-hour waiting period.
Online Casino Games believes and trusts that players can enjoy their favorite card and table games and slot machine titles without fear of developing unhealthy gambling habits and behavior. As such, we have put into place various means to curbing such behavior with our clients, and in the event that they have developed such unwelcome habits, offer the necessary assistance to help them recover accordingly.