Responsible Gaming Responsible Gaming Policy


At, we are deeply committed to fostering responsible gaming practices and mitigating the risks associated with gambling addiction. This policy outlines our comprehensive approach to responsible gaming, designed to assist clients in making informed decisions about their gambling behavior.

Identifying Problematic Gambling Behavior:

Excessive gambling can present risks, and indicators of problematic gambling behavior may include:

  1. Preoccupation with gambling: Persistent thoughts and strong urges to gamble.
  2. Overspending: Spending more time and money on gambling than intended.
  3. Loss of interest: Neglecting once-enjoyed activities due to excessive gambling.
  4. Continued gambling despite consequences: Ignoring financial or relationship issues caused by gambling.
  5. Chasing losses: Attempting to recover previous losses by gambling more.
  6. Deception and secrecy: Lying about gambling habits to friends, family, or coworkers.
  7. Escaping through gambling: Using gambling to relieve stress or escape problems.
  8. Financial desperation: Borrowing money or selling possessions to fund gambling.
  9. Neglecting responsibilities: Failing to fulfill work, school, or family obligations.
  10. Emotional disturbances: Anxiety, irritability, or restlessness when not gambling.

It’s essential to recognize that not everyone experiencing these symptoms has a gambling addiction. Seeking help from a healthcare professional is recommended for those exhibiting multiple symptoms affecting daily life.

Restrictions and Controls:

We provide controls and restrictions to manage gambling behavior, including:

  1. Deposit limits: Allowing users to set financial limits.
  2. Time-out periods: Temporary self-exclusion options for breaks.
  3. Self-exclusion options: Long-term or permanent exclusion from our platform.

We encourage proactive engagement with these measures and offer customer service support for inquiries related to responsible gaming.

Responsible Marketing:

Our marketing adheres to industry codes, avoiding targeting underage individuals or those on self-exclusion.

For additional support, resources from organizations like the National Council on Problem Gambling, Gamblers Anonymous, and Gambling Therapy are recommended.

Under-Age Gaming Policy:

At, preventing under-age gaming is a priority, backed by a zero-tolerance policy.

Verification Process:

Age verification during registration and regular checks ensure compliance.

Closing Under-Age Accounts:

Immediate closure of accounts if under-age usage is detected, with removal of winnings and future platform access denial.

Responsible Marketing:

Marketing excludes targeting individuals below the legal gambling age.

We encourage clients to verify their age and report any under-age gaming instances to our customer support team.

Deposit Limits:

  • Player Control:
    • Set daily, weekly, or monthly deposit limits on specific methods.
    • Lower limits upon request, implemented within one business day.
  • Limit Adjustments:
    • Any request to raise limits is subject to a 24-hour waiting period.


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